General
Data
Protection
Regulations

What is GDPR?

GDPR will replace the Data Protection Act 1998, which was brought into law as a way to implement the 1995 EU Data Protection Directive. GDPR seeks to give people more control over how organisations use their personal data and to ensure that data protection law is almost identical across the EU.
The GDPR deems that any data which can be used to identify an individual is classed as personal data. It includes, genetic, mental, cultural, economic or social information. The GDPR also brings a new set of “digital rights” for EU citizens to protect against the growing value of personal data in the digital economy.
Organisations who do fail to comply with GDPR regulatons are subject to receive hefty penalties.

What counts as personal data under the GDPR?

The EU has expanded the definition of personal data to reflect the types of data organisations now collect about people, online identifiers such as IP addresses now qualify as personal data. Other data, like economic, cultural or mental health information, are also considered personally identifiable information.

Pseudonymised personal data may also be subject to GDPR rules, depending on how easy or hard it is to identify whose data it is. Anything that counted as personal data under the Data Protection Act also qualifies as personal data under the GDPR.

But what about Brexit?

The UK is leaving the EU – Article 50, which sets in motion the act of leaving the EU within a two-year timeframe was triggered in March 2017. This means GDPR will take effect before the legal consequences of the Brexit vote, meaning the UK must still comply.

Your rights

  • You can ask for access to your data, and M2M must respond within one month.
  • M2M must be transparent about how we collect data, what we do with the data, and how we process this data.
  • You have the right to access any information we hold, know why that data is being processed, how long it’s stored for, and who gets to see it.
  • You can also ask for this data, if incorrect or incomplete, to be rectified.
  • You have the right to have this data deleted if it’s no longer necessary to the purpose for which it was collected. For the right to be forgotten please contact us HERE
  • You have the right to have any data we hold erased.
  • Should you wish for this data to be transferred elsewhere M2M must provide this information.

M2M and your data

M2M have undertaken a systems review and are in the process of implementing procedures which ensure that personal data is only stored where permission has been granted and directly relate to the nature of the business we have with our customers.

We do and will …

  • Use your data to contact you with regards to support call requests logged through our service desk
  • Use your data to provide account status updates
  • Use your data to provide information regarding software updates and promotional / training opportunites
  • Utilise robust and secure data processing procedures to protect your privacy

We don’t and won’t ever …

  •  Sell your data to third parties
  • Store your data unnecessarily
  • Bombard you with unnecessary communications

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